Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play and across the online casino industry, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to make money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
If you find yourself struggling to control your gambling habits, please reach out for support. Help is available, and there is no shame in asking for it.
Age Verification
Online gambling in Australia is only legal for individuals who are 18 years of age or older. Rocket Play is committed to preventing access by minors and takes age verification seriously.
If you are under 18, please do not attempt to create an account or participate in any gaming activities on this website.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing Losses: Continuing to gamble to recover money you have lost
- Hiding Gambling: Being secretive about the amount of time or money spent gambling
- Neglecting Responsibilities: Gambling interferes with work, study, or family obligations
- Increasing Stakes: Needing to bet larger amounts to achieve the same level of excitement
- Loss of Control: Being unable to stop or reduce gambling despite wanting to
- Mood Changes: Feeling anxious, irritable, or depressed when not gambling
- Financial Problems: Borrowing money or getting into debt to fund gambling
- Failed Attempts to Quit: Repeatedly trying and failing to cut back on gambling
- Relationship Strain: Friends or family expressing concern about your gambling
- Escapism: Using gambling to escape from stress, anxiety, or other problems
If you recognize any of these signs in yourself, it's time to seek help.
Self-Help Tools & Player Protection
Rocket Play offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you are willing to lose in a given timeframe
- Betting Limits: Restrict the maximum amount you can wager per bet
- Reality Checks: Receive regular notifications during your gaming session to remind you of how long you've been playing and how much you've spent
- Cool-Off Period: Take a temporary break from your account (24 hours to several months)
- Self-Exclusion: Permanently close your account and exclude yourself from all Rocket Play services for an extended period
To access any of these tools, visit your account settings or contact our customer support team. We encourage you to use these features proactively to maintain responsible gaming habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, please contact one of the following organizations:
Australia
- Gambling Help Online – Free, confidential support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 - Lifeline Australia – General crisis support
Phone: 13 11 14 (24/7) - Beyond Blue – Mental health and support services
Phone: 1300 224 636
United Kingdom
- GamCare – Confidential support and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk - National Problem Gambling Clinic
Phone: 0203 834 7650
Canada
- Responsible Gambling Council
www.responsiblegambling.org - Gamblers Anonymous Canada
Phone: 1-855-222-5542
United States
- National Council on Problem Gambling
www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537) - Gamblers Anonymous
www.gamblersanonymous.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Hotline: 0800 1 372 374
All of these organizations offer free, confidential support and have trained counsellors available to assist you.
If You Have a Problem, Seek Help Today
Problem gambling is a treatable condition, and recovery is possible. The first step is recognizing that you need help and reaching out.
Don't wait. Contact one of the support organizations listed above today. Whether you're in Australia or elsewhere, trained professionals are ready to help you regain control.
Remember: seeking help is a sign of strength, not weakness. Your wellbeing is more important than any bet.
Contact Rocket Play Support
If you wish to access self-exclusion, deposit limits, or other responsible gaming tools on your Rocket Play account, our customer support team is available to assist you. Your privacy and confidentiality are guaranteed.
Last updated: 2026